Privacy Policy
Your privacy matters to us. Learn how we protect and handle your personal information.
Introduction
Zylkenbryth ("we," "us," or "our") operates the website zylkenbryth.com and provides financial education services focusing on trading basics and investment strategies. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We understand that your privacy is important, and we're committed to protecting your personal information in accordance with applicable Thai data protection laws and international best practices. By using our services, you agree to the collection and use of information as described in this policy.
Information We Collect
We collect several types of information from and about users of our website and services. The information we gather helps us provide better educational content and improve your learning experience.
Personal Information
Name, email address, phone number, and mailing address when you register for courses or contact us directly.
Usage Data
Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on our site.
Educational Progress
Your course completion status, quiz results, and learning preferences to personalize your educational experience.
Communication Records
Records of your correspondence with us, including support tickets, feedback, and inquiries about our services.
How We Use Your Information
The information we collect serves specific purposes related to providing and improving our financial education services. We use your data responsibly and only for legitimate business purposes.
- Provide, operate, and maintain our educational platform and services
- Process registrations and manage your account access
- Send you course updates, educational content, and important service announcements
- Respond to your comments, questions, and provide customer support
- Analyze usage patterns to improve our website and educational content
- Comply with legal obligations and protect against fraudulent activities
- Personalize your learning experience based on your progress and preferences
Data Sharing and Disclosure
We respect your privacy and do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in certain limited circumstances outlined below.
We may share your information with trusted service providers who assist us in operating our website, conducting business, or serving our users, provided they agree to keep this information confidential.
- With educational partners when you enroll in joint programs or courses
- With payment processors to handle course fees and subscription payments
- With technology service providers who help maintain our platform
- When required by law or to protect our legal rights and safety
- In connection with a business transaction, such as a merger or acquisition
Your Rights and Choices
Under Thai data protection laws and our commitment to privacy, you have several rights regarding your personal information. We want to make it easy for you to exercise these rights.
Access Rights
Request a copy of the personal information we hold about you and understand how we use it.
Correction Rights
Update or correct inaccurate personal information we have on file.
Deletion Rights
Request deletion of your personal information, subject to legal and legitimate business requirements.
Portability Rights
Receive your personal information in a structured, commonly used format.
Objection Rights
Object to certain processing of your personal information, particularly for marketing purposes.
Restriction Rights
Request that we limit the processing of your personal information in certain circumstances.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure server technologies, and regular security assessments.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our protective measures.
- SSL encryption for all data transmitted between your browser and our servers
- Regular security audits and vulnerability assessments
- Access controls limiting who can view your personal information
- Secure backup systems to prevent data loss
- Employee training on privacy and security best practices
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of information and the purpose for which it was collected.
Generally, we retain account information for active users indefinitely to maintain access to courses and progress tracking. For inactive accounts, we may delete personal information after three years of inactivity, except where longer retention is required by law.
International Data Transfers
As we operate globally and use international service providers, your personal information may be transferred to and processed in countries other than Thailand. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
We only transfer data to countries with adequate data protection laws or ensure that appropriate contractual protections are in place with our service providers.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small data files stored on your device when you visit our website.
You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from a child under 18 without proper parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date.
We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Your continued use of our services after any modifications indicates your acceptance of the updated privacy policy.
Contact Us
If you have questions about this privacy policy, want to exercise your rights, or need to report a privacy concern, please contact us using the information below. We're committed to addressing your privacy questions and concerns promptly.
Zylkenbryth Privacy Team
24/781 Popular Road, Ban Mai
Pak Kret District, Nonthaburi 11120
Thailand
Phone: +66 38 218 817
Email: info@zylkenbryth.com
Privacy Email: privacy@zylkenbryth.com
When contacting us about privacy matters, please include your full name, the nature of your request, and any relevant account information to help us process your inquiry efficiently. We aim to respond to privacy-related inquiries within 30 days.